Privacy Policy

MilanaFashion – Privacy Policy

Last updated: 13 February, 2025

MilanaFashion is committed to being transparent about how we collect, use, secure, and share your personal information. Please read this Privacy Policy carefully before using our website. By accessing or using our services, you agree to the practices described here.

1. Information We Collect

We collect only the information necessary to provide and improve our services.
This includes the following:

a. Automatically Collected Information

• IP address

• Browser type and version

• Device details

• Pages viewed on our website

• Date, time, and duration of your visit

• Diagnostic and analytics data for improving website performance

b. Information You Provide

When you register, place an order, or fill out a form on our website, we may collect:

• Your name or initials

• Email address

• Phone number / contact details

• Shipping address / postal code

• Payment-related details (processed securely via third-party gateways)

• Feedback, reviews, and product preferences

• Wishlist items / browsing behavior

c. Cookies

We use cookies to:

• Remember your shopping preferences

• Enhance cart and checkout experience

• Personalize product recommendations

• Analyze website traffic and performance

Disabling cookies may affect certain site features.

2. How We Use Your Information

MilanaFashion uses your data for the following purposes:

• Processing orders and payments

• Providing order updates and delivery notifications

• Offering customer support

• Improving website functionality and user experience

• Showing personalized clothing recommendations and deals

• Sending promotional emails, SMS, or notifications (with your consent)

We do not sell your personal information to any unauthorized third parties.

3. How Long We Retain Your Information

We retain your information for as long as your account remains active and for as long as necessary to provide our services.

Even after account deletion, certain data may be preserved for a reasonable period for legal, security, or record-keeping purposes.

4. Sharing Your Information

MilanaFashion may share your information only in the following cases:

• With delivery partners and courier services

• With secure payment processors

• With analytics and marketing tools (only relevant data)

• When required by law, court orders, or government authorities

We ensure that your information is handled securely and only when necessary.

5. Data Security

We apply appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure.
While no internet transmission is completely secure, we take all reasonable steps to safeguard your information.

6. Your Rights

As a user, you have the right to:

• Correct or update your personal information

• Request deletion of your account

• Opt out of marketing communications

• Control how your information is used

7. Changes to This Privacy Policy

MilanaFashion may update this policy from time to time.
If major changes are made, we will notify you via email or website announcements.

8. Contact Us

For questions or privacy-related concerns, please contact us:

📩 Email: support@milanafashion.com
📞 Customer Service: +880 1789888065